{"id":3041,"date":"2025-01-05T06:29:03","date_gmt":"2025-01-05T06:29:03","guid":{"rendered":"https:\/\/nx365.ai\/2025\/01\/05\/crm-b2c-platform\/"},"modified":"2025-05-27T08:12:13","modified_gmt":"2025-05-27T08:12:13","slug":"crm-b2c-platform","status":"publish","type":"post","link":"https:\/\/nx365.ai\/en\/2025\/01\/05\/crm-b2c-platform\/","title":{"rendered":"CRM-B2C Platform"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>A system supporting business in contacts with customers and enabling the presentation of sales products. <\/strong><\/h3>\n\n<p>The main page contains: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>current product information, <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>information about promotions, <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>product search functionality by entered phrase, <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>chat functionality <\/li>\n<\/ul>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"444\" height=\"700\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz1.jpg\" alt=\"\" class=\"wp-image-1503\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz1.jpg 444w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz1-190x300.jpg 190w\" sizes=\"(max-width: 444px) 100vw, 444px\" \/><figcaption class=\"wp-element-caption\"><em> Fig. 1 Displaying the main view of the application. <\/em><\/figcaption><\/figure>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>System functionalities<\/strong> <\/h4>\n\n<p>One of the main functionalities of the application is displaying the offer &#8211; a list of available products. The application displays them both divided into categories and divided into collections according to the purpose of the products.  <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Wy\u015bwietlanie wed\u0142ug kategorii produktu<\/strong>&nbsp;\n<ul class=\"wp-block-list\">\n<li>Displaying furniture categories <\/li>\n\n\n\n<li>Displaying furniture from the selected category <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Wy\u015bwietlenie wed\u0142ug kolekcji<\/strong>&nbsp;\n<ul class=\"wp-block-list\">\n<li>Displaying furniture collections <\/li>\n\n\n\n<li>Displaying products from the collection <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Displaying product locations<\/strong> <\/li>\n\n\n\n<li><strong>Searching for products<\/strong> <\/li>\n\n\n\n<li><strong>Chat<\/strong> <\/li>\n<\/ul>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"302\" height=\"151\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz2-2.png\" alt=\"\" class=\"wp-image-1505\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz2-2.png 302w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz2-2-300x150.png 300w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><figcaption class=\"wp-element-caption\"><em>Product category view.<\/em> <\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"300\" height=\"151\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz3-2.png\" alt=\"\" class=\"wp-image-1507\" \/><figcaption class=\"wp-element-caption\"><em>View of the list of products from a given category. <\/em><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"306\" height=\"151\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz4-2.png\" alt=\"\" class=\"wp-image-1509\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz4-2.png 306w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz4-2-300x148.png 300w\" sizes=\"(max-width: 306px) 100vw, 306px\" \/><figcaption class=\"wp-element-caption\"><em>View of the list of products from a given category. <\/em><\/figcaption><\/figure>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"302\" height=\"484\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz5-1.png\" alt=\"\" class=\"wp-image-1511\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz5-1.png 302w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz5-1-187x300.png 187w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><figcaption class=\"wp-element-caption\"><em><br \/>Displaying the collection. <\/em><\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"302\" height=\"430\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz6-2.png\" alt=\"\" class=\"wp-image-1513\" style=\"width:302px;height:auto\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz6-2.png 302w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz6-2-211x300.png 211w\" sizes=\"(max-width: 302px) 100vw, 302px\" \/><figcaption class=\"wp-element-caption\"><em>View of the List of Products Belonging to the Selected Collection<\/em> <\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Displaying Product Details <\/strong><\/h4>\n\n<p>The application allows you to display a preview of any product along with detailed information about the product. To display the details view, click on the selected product:  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>in the list of products from a given category, or <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>in the list of products in a given collection <\/li>\n<\/ul>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"395\" height=\"890\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz7-2.png\" alt=\"\" class=\"wp-image-1515\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz7-2.png 395w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz7-2-133x300.png 133w\" sizes=\"(max-width: 395px) 100vw, 395px\" \/><figcaption class=\"wp-element-caption\"><em>Displaying product details. <\/em><\/figcaption><\/figure>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Displaying product locations <\/strong><\/h4>\n\n<p>The application allows you to display the availability of the product at points of sale throughout the country. To display the location of product availability, click on the &#8220;Where to buy&#8221; option in the detailed product information view. After selecting it, a map view will be displayed with marked locations of points of sale where the product can be purchased. The user can also specify the locations of interest to them using the salon search filters.    <\/p>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"492\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz8-2.png\" alt=\"\" class=\"wp-image-1517\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz8-2.png 605w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz8-2-300x244.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><figcaption class=\"wp-element-caption\"><em>Displaying product availability in a given location. <\/em><\/figcaption><\/figure>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Searching for products <\/strong><\/h4>\n\n<p>The application allows you to search for products by name or product type. To search for a product, enter a phrase in the search field visible above the menu and click the magnifying glass icon. After performing these actions, the application returns a list of products that correspond to the searched phrase.   <\/p>\n\n<p>The product search engine is available from every view of the application. <\/p>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"305\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz9-1.png\" alt=\"\" class=\"wp-image-1519\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz9-1.png 605w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz9-1-300x151.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><figcaption class=\"wp-element-caption\"><em>Search results view. <\/em><\/figcaption><\/figure>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Chat <\/strong><\/h4>\n\n<p>The application also has a chat functionality &#8211; the implementation of the Chatwood service. Chat ensures excellent customer service, and also increases the productivity of the support team and provides them with useful data. Users can use the live chat on the website by clicking the chat bubble icon from every level of the application. After clicking the icon, the chat window expands.    <\/p>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"307\" src=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz10-1.png\" alt=\"\" class=\"wp-image-1521\" srcset=\"https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz10-1.png 605w, https:\/\/nx365.ai\/wp-content\/uploads\/2025\/04\/Obraz10-1-300x152.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><figcaption class=\"wp-element-caption\"><em>Chat view. <\/em><\/figcaption><\/figure>\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p>To start a conversation with the assistant, click the &#8220;Start a conversation&#8221; option. After pressing it, a text field view will be displayed with the option to add an attachmen  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>A system supporting business in contacts with customers and enabling the presentation of sales products.<\/p>\n","protected":false},"author":6,"featured_media":1800,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35,30,34],"tags":[],"class_list":["post-3041","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-applications","category-news-ai-en","category-product-platform-applications"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM-B2C Platform - nx365.ai<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nx365.ai\/en\/2025\/01\/05\/crm-b2c-platform\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM-B2C Platform - 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